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Shipping

USA SHIPPING

FREE SHIPPING ON ALL ORDERS. Orders are shipped within 24 hours Monday through Friday. Please allow 3-7 business days for delivery.

CANADA

Shipping is $7.99 on all orders. Free shipping on purchases over $75. Orders are shipped within 24 hours Monday through Friday. Please allow 7-10 business days for delivery. We are not responsible for any International customs fees that may be applied at destination.

INTERNATIONAL SHIPPING

Shipping is $12.99 on all orders. Free shipping on purchases over $100. Orders are shipped within 24 hours Monday through Friday. Please allow 2-3 weeks for delivery. We are not responsible for any International customs fees that may be applied at destination.

TRACKING

Once a package has shipped you will receive an email with tracking information. We ship via USPS Standard & Priority Mail

EXPEDITED SHIPPING

We offer expedited shipping at extra cost. Please email us at customerservice@demiloon.com for details.

FREE RETURNS & EXCHANGES

We do not charge a restocking fee for returns or exchanges. If an item does not fit we can exchange for another size, another item, or store credit.

(Must request and mail back return/exchange within 7 days from delivery confirmation date)

For USA orders we will re-ship your item with no additional shipping cost to you! For international orders we will only charge the minimal shipping cost charged to us by USPS. *Items must be unworn, unwashed and free of any smoke or pet odors.

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